Frequently Asked Questions
Everything you need to know about our premium western apparel and ranch-inspired collections.
What materials are used in Diamond Cross Ranch apparel?
We pride ourselves on using high-quality, durable materials including premium organic cotton, ethically sourced wool, and genuine leather to ensure our clothing withstands the rigors of ranch life and the test of time.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. Express shipping options are available at checkout for those who need their gear sooner.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your exchange or request a refund.
How do I determine my correct size?
Each product page features a detailed size guide. Our apparel generally follows a standard western fit; if you are between sizes, we recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my western wear?
To preserve the quality of your garments, we recommend washing in cold water with like colors and tumble drying on low. For our leather and wool products, professional cleaning is recommended.